Shipping Policy
To provide you with fast and reliable delivery service, we have established the following shipping terms:
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### 1. Dhaka City Delivery (Same-Day Personal Delivery)
• Coverage: Within Dhaka city
• Delivery Time: As fast as within 2 hours by dedicated courier
• Charges:
– Orders above 2000 BDT: Free delivery
– Orders below 2000 BDT: 150 BDT delivery fee
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### 2. Outside Dhaka Delivery (Courier Service)
• Shipping Method: Third-party courier service
• Payment Option: Cash on Delivery (COD) available
• Charges:
– Flat shipping fee: 200 BDT
– Orders above 3000 BDT: Free shipping
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### 3. Delivery Schedule
• Orders placed during working hours: Delivered the same day (within Dhaka: within 2 hours)
• Orders placed outside working hours:
→ Processed and shipped on the next working day
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### 4. Important Notes
1. Please ensure your shipping address and contact details are accurate to avoid delays
2. Failed deliveries due to incorrect information or unreachable customers may require rescheduling and additional charges
3. Delivery time may be affected by weather, traffic, or other unforeseen circumstances
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If you have any questions regarding shipping, please feel free to contact our customer service team.